May 24, 2017 – Hack Harassment, a coalition dedicated to building a more inclusive and supportive online community, and Civil, a software company that improves conversations online, today announced a first-of-its-kind partnership focused on safeguarding communities and fostering harassment-free conversations online. This formal agreement, licensing the use of Hack Harassment-developed technology, affirms both organizations’ commitment to reducing the frequency of online harassment and abuse, and enables the exchange of knowledge and technology on matters related to online harassment.
“Partnerships like this are a game-changer in our ability to detect and respond to online harassment,” said Dr. Susan M. Swearer, Co-Director of the Bullying Research Network and member of the Hack Harassment Advisory Board. “By combining a community-driven approach with Civil’s rate-before-you-post approach, we can accurately detect multiple types of harassment in real-time, and help online communities promote safer, more inclusive experiences.”
Utilizing technology developed by Hack Harassment, that predicts if an online comment or post is likely to be perceived as harassment, Civil will gain a better understanding of how its user communities define online harassment. The partnership will enable Civil to customize Hack Harassment’s automated harassment detector for each community it supports, thereby gaining better insight into how harassment is defined by their online communities. Anonymized comments and resulting community scores will be fed into Hack Harassment’s automated detector, which will enable learning and optimization to better detect harassment and abuse.
“AI technology isn’t foolproof. While advances in harassment-free AI are important, practical applications require human supervision,” said Aja Bogdanoff, CEO of Civil. “That’s what makes our partnership with Hack Harassment so exciting. Combining community-driven technology with real-time user engagement means a more effective, best-of-both-worlds approach.”
Online harassment is a pervasive problem across demographics and better understanding of how different online communities define harassment is vital to developing technical solutions that better address the problem. According to the report, “Online Harassment, Digital Abuse, and Cyberstalking in America”, nearly 70% of young adults and 40% of adults have experienced online harassment or abuse, with roughly 37% of all American women between ages 15 – 29 having experienced what they would call online abuse or harassment.
For more information about Hack Harassment, visit: https://www.hackharassment.com/.
For more information about Civil Comments, visit: https://www.getcivil.com/.
ABOUT HACK HARASSMENT:
Hack Harassment is a coalition of organizations and individuals who share in the common goal of building a more inclusive and supportive online community. Hack Harassment does not guarantee the world will be free from online harassment, but together, we hope to bring us all closer to that goal.
Hack Harassment is founded by Intel, Vox Media and Lady Gaga’s Born This Way Foundation. If you are interested in joining the movement, join us to #HackHarassment.
Founded in 2015 and headquartered in Portland, OR, Civil helps the world’s largest media and consumer brands build healthy relationships with abuse-free on-content community. The enterprise platform combines crowdsourced data with behavior-based machine learning to both automate content moderation and motivate users to improve their own behavior, increasing participation while dramatically reducing harassment and abuse.
Contact: Tiffany Edwards